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Cheating Customer / False information Relationship manager MR.MARTIN SECUNDERABAD

Complain ID : CCN026715   38  

Airtel Complaint Complaint Date: March 27, 2017
Modified date: March 31, 2017
  • State :  Andhra Pradesh
  • City :  Secunderabad
  • Address: R.k.nagar,anand Bagh 'x' Roads,above Nakode Cycle Store,secunderabad-500047
Dear Sir/Madam,please note that we had requested for plan change to 5000 plan for land line in december.Relationship manager Mr.Srikar told that plan had changed to 5000 as per your request,also forwarded through mail to us.But actually plan had not changed to 5000 and we are receiving bill as per previous plan of 14000.we tried so many times by callig him but he not lifted calls,another person Mr.Martin lifted phone call after somedays and told that Mr.Srikar had left the office and he wil look after it and told that plan will be changed to 5000 but he also daily time passed by give fake information for 10-15 days and also told that land line phones will not be dissconnected.He had forwarded the Bills as per previous plan of 14000 and told to pay.from friday moring our land line connections are disconnected and we had huge business loss.Also Mr.G.Martin roy is talking very rubbisly.

Its our humble request to take action Mr.G.Martin Roy,Mobile No.09502875097and provide us the refund money or whatever we lost.

NOTE: THEY ARE COMPLETELY CHEATING CUSTOMERS AND PLAYING TIME PASS AND MAKING FUN OF OTHERS. .

thank you
contact person- Mr.Hussain
mobile- 07893274262
Complaint Against / To: Relationship manager MR.MARTIN SECUNDERABAD

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