Complaint regrading Refusal to Issue Boarding Pass JetKonnect 9W2782
Complain ID : CCN022987 45
Airliness Complaint
Complaint Date: October 3, 2016
Modified date: October 5, 2016
Flight : Jet Konnect 9W-2782
Departure : 15:50, Sat 01-Oct : Bangalore , In (Bangaluru Arpt -BLR)
Arrival : 17:00, Sat 01-Oct : mangalore , IN(Bajpe -IXE)
Class : Economy
Name : Mr.Kolkebail Jeevan Shetty
Airline PNR : WOIIRX
CRS PNR : BEHJDH
Ticket No. 5891087897738
The above Flight was over booked and the airlines sold the seats at a very abnormally high price. In order to accommodate highly paid passengers the confirmed ticket of mine has been denied boarding pass in the pretext of reporting at the counter late by 5 minutes. In fact I was present in front of the counter 1 hour before and the staff at the counter has been instructed over phone to do a small drama and denied a boarding pass to me in the pretext of late reporting by 5 minutes .
The flight departure is 15.50, where as I have reported at 15;00, and the concerned staff at the counter scribbled on my ticket as 15.10.
Because of this I lost an opportunity to attend an important engagement , my hotel, my return ticket and lot of mental agony.
You are therefore requested to take an appropriate action against the airlines and inform me the developments.
Enclosed scanned copy the ticket with the scribblings and also my car park slip to ensure my entry to the airport.
Departure : 15:50, Sat 01-Oct : Bangalore , In (Bangaluru Arpt -BLR)
Arrival : 17:00, Sat 01-Oct : mangalore , IN(Bajpe -IXE)
Class : Economy
Name : Mr.Kolkebail Jeevan Shetty
Airline PNR : WOIIRX
CRS PNR : BEHJDH
Ticket No. 5891087897738
The above Flight was over booked and the airlines sold the seats at a very abnormally high price. In order to accommodate highly paid passengers the confirmed ticket of mine has been denied boarding pass in the pretext of reporting at the counter late by 5 minutes. In fact I was present in front of the counter 1 hour before and the staff at the counter has been instructed over phone to do a small drama and denied a boarding pass to me in the pretext of late reporting by 5 minutes .
The flight departure is 15.50, where as I have reported at 15;00, and the concerned staff at the counter scribbled on my ticket as 15.10.
Because of this I lost an opportunity to attend an important engagement , my hotel, my return ticket and lot of mental agony.
You are therefore requested to take an appropriate action against the airlines and inform me the developments.
Enclosed scanned copy the ticket with the scribblings and also my car park slip to ensure my entry to the airport.
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