\

Regarding my refund - recharged my number(9416273281) on 5 September 2018 through Freecharge applica

Complain ID : CCN030320   34  

Recharge Complaint Complaint Date: September 21, 2018
Modified date: September 23, 2018
  • State :  Haryana
  • City :  Hisar
  • Address: 403 Navdeep Colony Azad Nagar Hisar
Dear sir/Madam
I recharged my number(9416273281) on 5 September 2018 through Freecharge application, first application showed payment failure but amount was deducted from my bank account. Then I again recharge the same number it showed transaction successfully. Balance from my account deduct twice. I contacted the customer support of Freecharge but they denied about double deduction. I also mailed them along with the bank statement in which clearly visible that amount was deducted twice, again they denied. I also complaint about this issue in my branch, they told that amount was transferred to the merchant account. I attached the account statement of my bank. Please advise me what should I do next?
Complaint Against : Freecharge application

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.