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Printer ink tanks were empty and I refilled them but after refilling the printer is not printing in

Complain ID : CCN025755   36  

Printer Complaint Complaint Date: May 16, 2017
Modified date: May 16, 2017
My Printer ink tanks were empty and I refilled them but after refilling the printer is not printing in Colour. Only printing in Black & white. I want to get it serviced & rectify this problem plz suggest troubleshoot or send your engineer for its early repair.

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