\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Flipkart.com Customer Care - Delay in order delivery and cancellation without customer's concent

Complain ID : CCN030169   44  

Online Order Complaint Date: September 2, 2018
Modified date: September 22, 2018
I ordered Poco F1 64GB Blue smartphone on Flipkart on 29th August, 2018. According to Flipkart the product should be delivered by 1st September, 2018. But the product didn't even shipped by Flipkart on 1st Sept. So I contacted Flipkart's customer support and ask about the delay. They said me my problem will be resolved within 2nd September 5:00 pm. I said if I don't get the delivery within specified time they have to give me a compensation of 1000 rupees because I ordered the product in a special offer where I got 1000 rupees discount. If I order it again I will not get the discount. But Flipkart cancelled the order on 2nd September 2018 without asking me anything. Even they didn't contacted me to resolve my issue which should be resolved by 2nd Sept 5:00pm. That's why I want total Rs.6000 as compensation, Rs.1000 for the offer discount and Rs. 5000 for harassing me.
Complaint Against : Flipkart.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.