COMPLAINT AGAINST IFB INDUSTRIES LTD.
Complain ID : CCN016081 30
Online Fraud
Complaint Date: February 20, 2016
Dear Sir/Madam,
This is truly an unexpected experience to the undersigned by an esteemed company like M/S IFB INDUSTRIES LTD.
Before purchasing a new Microwave Oven, I got information from every corner that IFB is No.1 Brand for this product.
Based on the review, I purchased an IFB Microwave Oven (Model : 25BC3, Serial No: 15000905)worth Rs. 11,800.00 on 25.01.2014.
In Aug’2014 under it’s warranty period, it had got the problem in Control Panel and the touch buttons were not working at all. The company persons came and told that the Control Panel has to be replaced. We request him to replace the oven, since it was very new & not working at all. He replaced the control panel and insisted us to purchase one external Electrical Cut Out worth Rs. 1200.00 to avoid the problem in future and we purchased the same even the oven was on it’s warranty period.
Again the same problem occurred in Aug’2015. This time also the newly replaced Control panel was not working. The company person come and again replace the Control Panel by Charging Rs. 2260.00.
Our patience lost when again the Start Button of the Control panel again failed to work in Feb’2016. This time again company person came & told us to replace the existing Panel with button system which will approximately cost Rs. 2000.00. But we refrained to do so since we have already expend Rs. 3500.00 for repairing of the oven worth Rs. 11,800.00 and the repairing become recurring.
My question to M/S IFB INDUSTRIES LTD. are
1. Why not such a defective product was made to sell by the company.
2. Why not the defective product was replaced during warranty period even after repeated request.
3. How the company will compensate my loss of around Rs. 14,300.
This is truly an unexpected experience to the undersigned by an esteemed company like M/S IFB INDUSTRIES LTD.
Before purchasing a new Microwave Oven, I got information from every corner that IFB is No.1 Brand for this product.
Based on the review, I purchased an IFB Microwave Oven (Model : 25BC3, Serial No: 15000905)worth Rs. 11,800.00 on 25.01.2014.
In Aug’2014 under it’s warranty period, it had got the problem in Control Panel and the touch buttons were not working at all. The company persons came and told that the Control Panel has to be replaced. We request him to replace the oven, since it was very new & not working at all. He replaced the control panel and insisted us to purchase one external Electrical Cut Out worth Rs. 1200.00 to avoid the problem in future and we purchased the same even the oven was on it’s warranty period.
Again the same problem occurred in Aug’2015. This time also the newly replaced Control panel was not working. The company person come and again replace the Control Panel by Charging Rs. 2260.00.
Our patience lost when again the Start Button of the Control panel again failed to work in Feb’2016. This time again company person came & told us to replace the existing Panel with button system which will approximately cost Rs. 2000.00. But we refrained to do so since we have already expend Rs. 3500.00 for repairing of the oven worth Rs. 11,800.00 and the repairing become recurring.
My question to M/S IFB INDUSTRIES LTD. are
1. Why not such a defective product was made to sell by the company.
2. Why not the defective product was replaced during warranty period even after repeated request.
3. How the company will compensate my loss of around Rs. 14,300.
Related complaints
-
Ordered item from Meesho not delivered ,raised tye complaint in the Meesho help line but no propeShivani hegde / Online Fraud February 20, 2024 / Mangalore / KarnatakaOrder placed in meesho on 3 rd February but not delivered amount 167 rs already prepaid Item must have been delivered on 14 th February but not delive...
-
Online fraud from Simrubbanishweta chutani / Online Fraud January 2, 2024 / Gurgaon / HaryanaI ordered a Maroon Alia bhatt salwar suit from Insta Page Simrubbani and received a 1m torn green fabric from them. Tried reaching them over email but...
-
Jain.matrimony.com deducting subscription amount without our consent and repay after deducting serviSugumaran Babu Jain / Online Fraud October 13, 2023 / Silvassa / Dadra and Nagar Haveliwe had subscribed for 3 months in jain matrimony at June 2023 paying Rs 3000/- During this period we had complained for many flows like fake profiles,...
-
sir mujse policy ka name per 18408 la liya loan bhi nahi diyaRinku singh / Online Fraud October 6, 2023 / Ghaziabad / Uttar Pradeshsir mujse policy ka name per 18408 la liya loan bhi nahi diya na wo phoon uta raha uska name Rajeev jain hai 8377839547
-
Online money scamMd Shakil / Online Fraud October 6, 2023 / Thane / MaharashtraI got a call on 29th August. He said that I I am from Bajaj Finance. And he told that my loan of Rs 5 lakh has been approved. And he said to you २३५० ...
-
Loan I am not apply the quick money appsPurnananda chetia / Online Fraud September 12, 2023 / / AssamDear Sir/madam please help me my name is purnananda chetia sir I am not any loans apply but one app show me many loan i am apply loans apps name quick...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply