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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Mi Mobile Not Repair After Long Time more than 2 months

Complain ID : CCN021015   24  

NGO Complaint Complaint Date: July 9, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: G-304,Rivera Recidencial,Sudama Chowk,Mota Varachha,surat
I have given my MI4 mobile for service on 11.05.2016 as it was in warranty period.

At that time , Mi didn't provide any spare mobile and send my mobile to service centre..

Now Today it's 9.07.2016 and Still I have not received my mobile..

When I am asking about my mobile status on customer care no and service center , They are not giving proper answer and always they are repeating the same reply that I will get within 15 days.

I waited for those 15 days so may times , But I have not received it yet.

The same matter I have communitacted to mi through mail as well.. But they are also giving diplomatic answer,

I want to sue mi for such a irresponsible behaviour with customer.

Still I don't know when I am going to have my mobile.

I have all the documents like bill , Job sheet no..etc..

I want you to help you in getting my mobile back and sue mi in such a way that it would not be repeated with any customer

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