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Motorola service center harassing in repairing the defective mobile parts

Complain ID : CCN027985   54   Complaint's Reply

Mobile Complaint Complaint Date: August 12, 2017
  • State :  West Bengal
  • City :  Asansol
  • Address: Village-Patal,P.O-Samdi,Dist-Paschim Bardhaman,Pin-713359
Hi, 
I had purchased Moto G plus 4th gen mobile from Amazon.in in 2016.Now the Fingerprint sensor not working and having the battery issue also, so I contact the service center in Asansol. They said to me that you have to keep the mobile 15 days then only the repair can be possible. This is merely not possible to keep the mobile for this much time. How come such a branded company mobile's service center people can do this? This is Just their negligence and people are very authoritative. FYI my mobile is in warranty period and I want a replacement of my mobile or total refund of my money which is rs.14999. Kindly help me in this regard.
Regards
Jadupati Nandi
Complaint Against : Motorola service centre

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