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Non returning of diamond jewellery, worth approx 3lac from a a local jeweller

Complain ID : CCN029318   19  

Jago Grahak Jago Complaint Date: May 25, 2018
Modified date: May 31, 2018
I had purchased a diamond jewellery worth approx 3lac from a a local jeweller and during purchase was assured that it could be returned anytime with a 10 % loss both in cash or full return if exchanged with any other jewellery from their shop but when I went to the shop not only did he refuse any buyback but also refused to exchange .i have complete bill .how should I lodge a formal complaint against such fraud jewellers

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