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TDR Not Accepted and not refund the amount.

Complain ID : CCN035268   109   Complaint's Reply

IRCTC Booking Complaint Date: July 22, 2022
Sir, I booked a tickets from Prayagraj to Raipur in Sarnath Express 15159 for the date 16 July, 2022 by irctc app. On 16 July the train was late more than 8 Hour after. On 17 July, 2022 at 8:53 AM i have file online TDR. This TDR was rejected by the department on the reason that you have to file the TDR 4 hour before actual departure the train. How could be the reason is appropriate? Is passenger is aware for these thing? Or when the user file the TDR you have clearly mentioned the rules to file the TDR? Please take a look and try to refund full amount. As i am not travelled with the above train due train late more than 8 hours. My PNR no. is 2822895180
Complaint Against : IRCTC, Indian Railway

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