\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund Not Given in case of cancelled train

Complain ID : CCN017312   21  

IRCTC Booking Complaint Date: April 14, 2016
I booked a ticket from New Delhi to Pune for journey on 22 Feb 2016 (PNR: 2415327629) by 11078 Jhelum Express. The train was declared fully cancelled for that day. It is showing the same on train enquiry website as well. I emailed and called 'care@irctc.co.in' many times but has not received any satisfactory response. They are now saying that my train was partially cancelled and I will not get any refund back. But I have the screenshot of trainenquiry site which is clearly saying the train was fully cancelled by railway and I don't have to file any TDR for my refund. I am very much disappointed with such terrible responses from irctc as I am chasing this issue from a long time.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.