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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

IRCTC AND RAILWAYS not cancelled or refunded

Complain ID : CCN013882   38  

IRCTC Booking Complaint Date: July 22, 2015
Modified date: July 24, 2015
Till now my eticket of train 15647 pnr no 8524151725 dated 19/06/2015 is not cancelled/refunded as train was diverted and 34 hours late.

I have gone to PRS supervisor also and he refused to refund and cancel the ticket as I have no physical ticket (counter ticket).This refund has to be done from your side. There is delay from your side and i have faced a huge financial loss due to divertion and delay of train.

Kindly refund the amount as soon as possible, i have been harrashed a lot.


TRAIN NO 15647 DATED 19/06/2015
OLD PNR : 8134529141
NEW PNR GENERATED BY THE SYSTEM ON 19/06/2015 :- 8524151725

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