Internet Connection Not Working Properly as Contracted
Complain ID : CCN017142 22 Complaint's Reply
Internet Complaint
Complaint Date: April 8, 2016
- State : Maharashtra
- City : Thane
- Address: Rashmi Complex
Reference Billing Account Number: 113 308 268 User ID : 1102031766 The problem began December, when my Internet went down for several days.The problem continued throughout December to March. My Internet would cease working for several hours /days at a time, and then restart spontaneously. Also when i requested for Closure of Account because of continues service issues, still Tikona team did not process request and continue charging bills. Tikona Support Team have acknowledged / certified on Support calls that because of issue with Network Tower in area there is a problem with connection Support team always tell lies about billing period and complaint solutions. As I have not received the service that I contracted for I consider Tikona to be in breach of contract. Hereby I would request Tikona to reimbursement of the sum of Rs. 2396 which represents proportion of the sum I have paid for the service that I have not received.
Related complaints
-
non co operation by vodafone companygopal bodhankar. / Internet Complaint April 5, 2016 / Aurangabad / Maharashtracompany is not co operating,on issu of my reduced main balance without givimg proper service of messages and calls. -
Airtel 3G Speed not as PromisedRameez / Internet Complaint April 2, 2016 / Pune / MaharashtraHi, I have been using airtel 3g for more than a year now. The regulare recharge of Rs 252, delivers the promised speed. However, once u recharge a hig...
-
harassment , non termination on request , billingU Kohli / Internet Complaint March 29, 2016 / Pune / MaharashtraDear Sir, I had reliance landline 20-30584676 and broadband acct no 100000122113748. On 2 Sep I emailed customer care for relocation and if not feasib...
-
non termination, continued billing, harassment , non resolution of complaintU KOHLI / Internet Complaint March 29, 2016 / Pune / MaharashtraDear Sir, I had reliance landline 20-30584676 and broadband acct no 100000122113748. On 2 Sep I emailed customer care for relocation and if not feasib...
-
Refund of deposit amount surrender my bsnl landline connectionPravin N Patil / Internet Complaint March 21, 2016 / Ulhasnagar / MaharashtraI have surrender my bsnl landline connection in May 2015. by giving application in BSNL Ulhasnagar Telephone exchange office. till today i didnot rece...
-
IDEA Agent Not Refunding The Money For New Broadband ConnectionDEBJIT GHOSH / Internet Complaint March 13, 2016 / Pune / MaharashtraWe had requested for a new broadband connection from IDEA by filing up the application. Accordingly, the IDEA agent came to our home and collected an ...
Complaints
tikona complaint by sahil saini:
(4 of 5)
same issue with me
Service issue | Complaint | Query | Feedback | Suggestion | Reply