IDEA Agent Not Refunding The Money For New Broadband Connection
Complain ID : CCN016468 26
Internet Complaint
Complaint Date: March 13, 2016
- State : Maharashtra
- City : Pune
- Address: Flat No 205, Vardhaman Square, Rakhshak Nagar, Kharadi, Pune
We had requested for a new broadband connection from IDEA by filing up the application. Accordingly, the IDEA agent came to our home and collected an amount of Rupees 3435 with the form (CAF Sr No. 0000034032) and proof documents on 29-Jan-2016. On 1-Feb-2016 he called up saying that IDEA doesn't provide services in our society and that he will come and return the money within next 2 days.
It's been more than 35 days and we are yet to get back our money. The IDEA agent doesn't pick up calls. Repeated calls to IDEA Customer Care 1800-833-1111 have only generated complaint numbers or false assurances. Two such numbers are TCT20160210536 and TCT20160205640.
The IDEA agent name and number is: Yogesh: 8482977505 / 9970830993
We are planning to file official complaint with the consumer forum and lodge a Police complaint against IDEA agent and IDEA for fraud. Before that just wanted to highlight here. I'm also attaching an image of the payment receipt.
My contact number is: Debjit: 9987890369
It's been more than 35 days and we are yet to get back our money. The IDEA agent doesn't pick up calls. Repeated calls to IDEA Customer Care 1800-833-1111 have only generated complaint numbers or false assurances. Two such numbers are TCT20160210536 and TCT20160205640.
The IDEA agent name and number is: Yogesh: 8482977505 / 9970830993
We are planning to file official complaint with the consumer forum and lodge a Police complaint against IDEA agent and IDEA for fraud. Before that just wanted to highlight here. I'm also attaching an image of the payment receipt.
My contact number is: Debjit: 9987890369
Related complaints
-
Wifi Netplus cheatingMunish kumar / Internet Complaint February 21, 2024 / Kharar / PunjabWe apply wifi connection Netplus company ,one person come to install take money not give any receipt and said after few hours net activate .but until ...
-
Password recoveryVijaykumar / Internet Complaint November 22, 2023 / Pune / MaharashtraIhave forgotten my yahoo mailpassword and tried to recover my password using my registered phone no. But i have not receive any varification code on m...
-
Upload Speed throttling by ISPWalter Dsouza / Internet Complaint October 6, 2023 / Mangalore / KarnatakaI was Internet connected from Deenet Service Pvt Ltd. in Mangalore, since 3 to 4 years. In these 3-4 years they troubled enough to my connection when ...
-
Service provider doing delaySahil Shelar / Internet Complaint September 23, 2023 / Nashik / MaharashtraThis is the 2nd time I paid my monthly wifi payment still my internet wifi connection is not started... Last month I recharge my one month subscriptio...
-
Want my money backDavinder singh / Internet Complaint September 20, 2023 / West Delhi / DelhiAct internet they charge me for 6 months plan and since I have paid for it my internet service is stopped and now they are asking for another money af...
-
Pathetic services dey give when it comes to issue with internet executiveDivya / Internet Complaint September 13, 2023 / Ahmadpur-Latur / MaharashtraPathetic services dey give when it comes to issue with internet executive hang up the call on face ..what's app service when u message in the morning ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply