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NOT GET RC BOOK/BLUE BOOK OF BIKE - HERO SUPREME AUTOMOBILES , Chitanyapur

Complain ID : CCN029487   48   Complaint's Reply

Harassment Complaint Date: June 15, 2018
Modified date: August 21, 2018
  • State :  West Bengal
  • City :  Haldia
  • Address: Vill-srikrishnapur;p.o-raghurampur;p.s-sutahata;dist-puramedinipur;pin-721645
I HAVE ALL PROPER DOCUMENTS.I PURCHASE A BIKE ON 7.10.2016.I HAVE DRIVING LICENSE, ROAD CALLAHAN,INSURANCE,LIFE TIME TAX,FITTING CERTIFICATE,HSRP PAPER.

POLICE HARSH ME ON ROAD-CHECKING,THOUGH I HAVE ALL PAPERS..MANY TIMES I VISIT SHOWROOM WITH MOTOR VEHICLE OFFICE(TAMLUK)BUT I DID NOT GET YET IT.
Complaint Against : HERO SUPREME AUTOMOBILES

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    Smart card / Blue Book by Sankar Debnath:

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    I have purchased a two wheeler bike from a dealer from Kodalia Chinsurah named S M S Auto on 31/05/2020. But till date I am yet to have the smart card or blue book of my vehicle. Since the purchased date I had been told from the dealer that they will inform me as soon as the blue book will be received by them from SEEAMPPRE RTO or as soon as some one from the dealer will be able to collect the same from RTO. Since then I have repeatedly visited to my dealer asking for the blue book, every time they replied that it will take some more time due to the on going pandemic situation. Yesterday being frustrated I called the dealer that asked me to visit SERAMPORE RTO as the blue book is yet to be generated or dispatched to them, when I visited SERAMPORE RTO someone from the counter number 2 told me that my blue book has been generated on 23/09/2020 & someone from my dealer has collected the same but at the same time my dealer is refusing to collect any flue book from RTO department. Now as a lay man what should I do in order to have my blue book. Please arrange to provide me a solution at the earliest.

    My name - Sankar Debnath
    My address - 22/R Jamnagar Road Mahesh Serampore Hooghly West Bengal Pin code 712202
    Email id - Sankardebnath.1990@gmail.com
    Contact no - 9038631392

    Vehicle - Honda Unicorn 160 ABS
    Chasis no - ME4KC401CLA009133
    Engine no - KC40EA0009085

    Dealer name - SMS Auto
    Address - G T Road Kodalia More Hooghly
    GSTIN no - 19ADPPG4174P1ZR

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