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One of the Products not received

Consumer Complaint ID : CCNO34353   43

Delivery Complaint  Post date : August 31, 2020
  • Region :  Karnataka
  • City :  Bangalore
  • Address: A-402, Keerthi Regency, Kaggadasapura Main Road

The order no. is 15970368139018410A. Placed the order through the JioMart mobile app on 10th Aug, received delivery of all other items except a rice bag of 25 Kgs. The item named "Daily Delight Rice 25kg" was never delivered in spite of so many complaints. Each time an email follow-up was done, a new service request was provided. They have a whatsapp support, which is BOT based and not manual to attend to any complaints, same is the case with their phone number, gives only recorded responses. Below are the SR numbers given so far.

0023392290
0023342048
0023108092
0023162914
0023182169
0023281368
00041aFK4J9YMY52

Thanks,
Kannan

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Reviewed Item : Delivery Complaint
Author Rating : 5

Complaint Against : Jio Mart
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