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mobiwik deduted my account for 145 rs aircel recharge for number 8268854294

Complain ID : CCN017765   28   Complaint's Reply

Customer Care Complaint Date: April 27, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: 303 Nakhwa-a Plot No H-7 Cbd Belapur Navi Mumbai
sir,i have recharged my aircel number for 145 ,for which mobiwik deduted my balance from my wallet mobiwik had operater ID MUR160424413522300256.I HAVE also called aircel they said they dont have any infromation regarding any recharge 145 on my mobile number 8268854294.
so where my money has gone

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    by Aircel:

    (4 of 5)

    Dear Sir,

    We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

    Recharge Date:

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Care Team
    Email us at aircelsocialmedia@aircel.co.in

    by Aircel:

    (4 of 5)

    Dear Sir,

    We wish to inform you that there is no such online recharge transaction of Rs 145/-found against above-mentioned number.Further, we request you to kindly coordinate with your bank, and enable them to assist you further.

    Warm Regards,
    Aircel Social Care Team

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