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No Progress to order from last 18 Days

Complain ID : CCN017649   21  

Customer Care Complaint Date: April 24, 2016
Hi,
i have placed order for orinet wall fan on 06.04.2016 on the official website : http://www.orientelectriceshop.com

they gave me expected shipping date of 21.04.2016 , its 24.04.2016 and still there is no change in order status.

while placing order they even dont tell that shipping will take 15 days.

also i have tried to contact on facebook and no response. also have tried to call and no one is answering.

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