Service issue experiencing very poor quality of service HDFC bank
Complain ID : CCN015799 22
Credit Card Complaint
Complaint Date: January 25, 2016
Modified date: January 26, 2016
This is with regard to service issue.I am experiencing very poor quality of service. I accept, couldn't be able to make minimum payment on time due to unavoidable circumstances, for the same have received call from HDFC bank (080000000). I spoke to person named _______ and his manager ______ . From the beginning of conversation have experienced rude behaviour of this executive. which is irritated me and circumstance forced me to react same way. Upon that have requested your staff give 3 days of time to make the payment as was out of station and met with an accident also. I understand bank also certain procedure to recovery the money but it does not mean that customer is mentally harassed and ill-treated. Since was fed up with this staff have requested the him to connect the call to his manager. I happen to speak to miss _______ and for my surprise I experienced the same quality of discussion as I experienced with earlier staff. when she asked for the concern have narrated the incident and told her particularly that her staff is rude with me and told her also talk politely, for that she mentioned her staff are recruited to only to dominate/order to the customer it seems it was, this statement has astounded me. and I did not expected from the HDFC bank employee at least. Bank can recover the payment being polite with customer also.would like to demand compensation for this harassment
Related complaints
-
Credit Card is being mis-used before delivery of credit card. It was issued by RBL Bank along with BShruti Kumari / Credit Card Complaint January 21, 2024 / Jamshedpur / JharkhandRBL Bank Credit Card is being mis-used before activation of credit card. It was issued by RBL Bank along with Bajaj finance as a cross product of cons...
-
Dipute TransactionMUSTKIM / Credit Card Complaint September 26, 2023 / Baraut / Uttar Pradeshसर / मैडम निवदेन यह है कि मेरे SBI Credit Card से एक transaction 12-09-2023 को की थी जो अभी तक Mohit Institute को भेजे थे जो अभी तक नहीं गयी है और न ह...
-
9984 rs deducted from my credit cardSabir Khan / Credit Card Complaint August 4, 2023 / Dewas / Madhya PradeshSir I will receive a call from bank registered no. 18602676789 that was mentioned on card and they have my full information about me or my documents t...
-
MIS SELLING : CHARGING OF MEMBERSHIP FEE, FINANCIAL, PENAL CHARGES AND RECOVERING THEREOF FROM MY SASWARNJIT SINGH SIDHU / Credit Card Complaint January 15, 2021 / S.A.S.Nagar(Mohali) / PunjabRESPECTED CHAIRMAN. I AM A SENIOR CITIZEN OF INDIA. ON MY VISIT TO SBI PHASE VII BRANCH, THE REPRSENTATIVE OF SBICARD PERSUADED ME TO TAKE SBI CREDIT ...
-
Abetment to Suicide in Pressure Creation in False Accounting , Intensionsly via @RBLBANKCARESSubhojeet Dey / Credit Card Complaint November 17, 2020 / Kolkata / West BengalBajaj Finserv RBL SuperCard i.e Credit Card number ending with 9645 Taking GST on their eStatement when ROI on their EMI etc Such High and No Transpar...
-
Abetment to Suicide in Pressure Creation in False Accounting , Intensionsly via @RBLBANKCARESSubhojeet Dey / Credit Card Complaint November 13, 2020 / Kolkata / West BengalRespected Concern Please investigate mine issue, you will see how #RBL every Month on mine EMIs taking 18-24% ROI INT annually along with 18% GST on M...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply