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Fraud transactions, A fraudulent transaction had happened on my credit card in the month of January

Complain ID : CCN031671   30  

Credit Card Complaint Complaint Date: February 28, 2019
Modified date: March 7, 2019
A fraudulent transaction had happened on my credit card in the month of January and I write a complaint to the concern authorities. they gave me the reply that "they will resolve the issue on or before 26th February, but up to now I did not get any solution/reply/update on the issue.
Complaint Against : state bank of india

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