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Non Refund of TDR from IRCTC INDIAN RAILWAYS Complain

Complain ID : CCN020717   20  

Consumer Complaint Complaint Date: June 28, 2016
Modified date: June 28, 2016
Dear Madam/ Sir I had cancelled an e ticket of INDIAN RAILWAYS which was taken online from IRCTC. I raised TDR process on 18.10.2015 before the train departure.
Pnr no.6747332165, Date of Journey 18.10.2015 for 3 passengers but seats were not confirmed and remained in RAC. So I cancelled as per IRCTC rule and submitted TDR. We had taken another E ticket for 21 Oct 15 in another train and traveled. Till now 8 months passed and I did not get my refund. In the TDR process it is mentioned- TDR Repudiate. kindly look into the matter. I have uploaded the TDR copy from IRCTC.

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