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ACT FIBERNET's customer service is awful complain

Complain ID : CCN020388   28   Complaint's Reply

Consumer Complaint Complaint Date: June 15, 2016
Modified date: June 15, 2016
These are my ticket numbers - 10122066517, 10122064129, 10122197927, 10122097018 and 10122040481
And after all these complains also my problem isn't resolved. I have made over 20 calls to the customer care and the executives - but nothing helps.

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    Act Fibernet Service Issue by Devesh Sharma:

    (4 of 5)

    I am Devesh Sharma, facing regular internet connectivity issues. When I raise a complain with customer care, even after 24 hours they do not respond. They close the case as resolved without taking any action and without confirmation from customers. The technician talks very rudely and as A customer I have been insulted every time. Either provide good services or close the connection and refund our money. Ticket number 10122779312.

    Please help.

    ACT Fibernet by ACT Fibernet:

    (4 of 5)

    Dear Devesh,

    We are sorry for the inconvenience caused, we will get in touch with you.

    Regards,
    ACT Fibernet

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