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No cash credit in wallet

Consumer Complaint ID : CCNO31798   18

Consumer Act  Post date : March 14, 2019

I paid Rs 1500 to cashier of big bazaar, Galaxy Mall, Burnpur, Asansol (W.B.) on 8th March, 2019 to pay my bill through futurepay wallet due to some offers, but did not get credit in my futurepay wallet. The cashier said that he will not give Rs 1500 back because there might be some server problem and asked to wait for 1-1.5 hour or pay through cash again. We again paid cash and purchase the goods. But did not receive cash in wallet after 7 days also i.e., till 14th March, 2019 also. Please help.

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Reviewed Item : Consumer Act
Author Rating : 5

Complaint Against : Future Group/Big Bazaar
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