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music player and video player sound problem

Complain ID : CCN02028   21  

Complaint Board Complaint Date: December 7, 2014
Modified date: December 7, 2014
When I play a music after some time the sound of the song is mute automatically but the music is running. The same problem will arise in video player also. But the video will be still according to the sound.. Please troubleshoot my ZTE v5 mobile please...

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