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Keypad is not working model A250

Complain ID : CCN013338   22  

Complaint Board Complaint Date: June 19, 2015
Modified date: June 19, 2015
Keypad is not working especially last row of key pad it has a problem to type letters
may I know what the problem. even I have visited your care center they told me that it will take a month to repair. Is there any solution for this where should I go other then your service center to repair my cell as soon as posible

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