no professionalism , no communication,no clarity
Complain ID : CCN013286 20
Complaint Board
Complaint Date: June 18, 2015
Modified date: June 18, 2015
After spending lot of time waiting for my turn at Samsung service center- marathahalli , I showed my Galaxy Tab2 and they said they need to open it and check and will call back. After repeated follow-up , they called me after 3 days and mentioned that they need to replace either LCD or a internal IC. I don't understand the logic either this or that. As LCD display got no issues , i asked them to replace IC as its costing less (Rs.3500). Its 7 days passed , every day i call them and they say the spare part yet to arrive and will update you today. Days are passing but nothing is happening. This is kind of service is not expected from one of the leading brands like Samsung. Bit of professionalism expected.
Not a good experience.
Not a good experience.
Related complaints
-
beta modedsouza / Complaint Board June 18, 2015 / Shimoga / KarnatakaDear sir My mobile Starts in beta mode n doesn't Start in normal mode n goes switched off. Sometime starts but network doesn't show Pl tell ne any len... -
Moto G 2nd Gen over heat problemAdithya K N / Complaint Board June 17, 2015 / Bangalore / KarnatakaMy Moto G is getting overheat while using camera and some times, if I not used continuously also it is getting overheat. Please tell me the solution.
-
Battery problemKishor M Y / Complaint Board June 17, 2015 / Mysore / Karnatakahi, just one month back (13-5-15)I have purchased honor 4c. since a week battery consumption becoming more, without interenet and without background p...
-
NotManjunath / Complaint Board June 17, 2015 / Bangalore / KarnatakaNot download any songs & viedosongs
-
Gas cylinder not receivedManjunath / Complaint Board June 16, 2015 / Bangalore / KarnatakaI have booked gas cylinder on 26th may 2015 with booking number 501970. I have not received the cylinder yet.
-
chargingS.Gopalakrishnan / Complaint Board June 16, 2015 / Bangalore / KarnatakaModel 526G it take more time to get charge.12hrs taken for full charge.
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply