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Transection failed and ticket not generate.

Complain ID : CCN035198   71  

Booking Complaint Complaint Date: May 10, 2022
  • State :  Gujarat
  • City :  Navsari
  • Address: 42, Vallabham, Ghanshyam Nagar Society
My online payment was deducted and the transection failed still not refunded this is to inform you that I have booked a ticket on the GSRTC application from Surat to Jetpur on 17th April 2022 at 4:13 pm in UPI through paying it. The amount is deducted from my account and the e-ticket is not generated and does not respond on the app side after paying rupees and the transaction failed.

I have many times complained to customer care but not pick up my call and after I have sent mail but didn't get me mail response. I have already passed out 22 days back but have not credited deducted amount in my account.
Complaint Against : Gujarat state road transport corporation( GSRTC )

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