TVS Credit Services consumer complain NOC not issued
Complain ID : CC30362 74
Banks Complaint
Complaint Date : September 22, 2018
Hi,
Incident: 180920-000731
Car Number: KA51 MK 5275
I had taken a car loan from TVS Credit Services and closed the loan as per your Closure settlement letter on 3-AUG-2018. After that i constantly followed-up with the Bangalore team (Mr. Nagendra & Mr. Karthik) for the NOC for which they kept on giving me dates. When went to their office they gave another reason and wanted me to pay Rs. 5000/- more as some differences has raised. I made the cash payment and they confirmed the NOC will be released within 3-4 days after the payment. Its been more than 1.5 months and NO one responds to the call or the mail.
I dont understand what kind of process such a big company in India follows. Horrible service and customer care. Today i have sent mails, made 20+ calls but still not answer.
Can someone escalate this and take action to get my NOC.
Regards
Devanand Kudtharkar
Incident: 180920-000731
Car Number: KA51 MK 5275
I had taken a car loan from TVS Credit Services and closed the loan as per your Closure settlement letter on 3-AUG-2018. After that i constantly followed-up with the Bangalore team (Mr. Nagendra & Mr. Karthik) for the NOC for which they kept on giving me dates. When went to their office they gave another reason and wanted me to pay Rs. 5000/- more as some differences has raised. I made the cash payment and they confirmed the NOC will be released within 3-4 days after the payment. Its been more than 1.5 months and NO one responds to the call or the mail.
I dont understand what kind of process such a big company in India follows. Horrible service and customer care. Today i have sent mails, made 20+ calls but still not answer.
Can someone escalate this and take action to get my NOC.
Regards
Devanand Kudtharkar
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