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Punjab National Bank Refund issue 4 days the amount has not been credited

Complain ID : CCN029465   22   Complaint's Reply

Banks Complaint Complaint Date: June 12, 2018
Modified date: August 21, 2018
  • State :  Punjab
  • City :  Bathinda
  • Address: House No.z-8(2631),street No.3, Baba Deep Singh Nagar.
I made a payment through PAYTM on 08.06.18 at 22:45 PM amounting rupees 10,510 and later the transaction was failed on paytm and its been 4 days the amount has not been credited to my bank account (snapshot has been attached). I also registered the complaint with the pnb customer care they said this is happening because of the technical issue with the bank and has to wait for 45 days, why the customer should suffer for technical glitches in the bank system? i want you to look into the matter and solve my problem asap.

Complaint Against : Punjab National Bank

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    booked a flight ticket from bathinda to jammu through paytm for date 13/6/18 but unfortunately the flight was cancelled by air india, but i didn't received my refund even after calling several times to their customer care helpline they always say to wait for 24 hrs but never got any resolution, please into the matter and solve asap.

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