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Nit refunding money get transferred mistakenly into my own deactivated credit card

Consumer Complaint ID : CCNO31868   29

Banks Complaint  Post date : March 21, 2019

I have one kotak bank credit card which i deactivated August last year.on December 20 last year. Mistakenly i transferred 5200 to my same deactivated card from my axis mobile bank app. I called several times at customer care. All the time they give mea number of some employee. I have around 10 numbers of people associated with kotak. But no one help me. It has been now more than 3 months

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Reviewed Item : Banks Complaint
Author Rating : 5

Complaint Against : Kotak Mahindra Bank
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