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Cancelled ticket and not refunding money

Complain ID : CCN035010   32  

Airlines Complaint Complaint Date: April 9, 2021
I had booked Flight ticket on March 20th with reference number: REF012300005.
The booking got cancelled from agency side quoting change of flight charges. Assured refund within 10-15days.
amount Not refunded till date and not responding the mail and call. After so many attend Risha name girl pick the call told me to wait again such a long time and disconnected.
Complaint Against : Travolook.in

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