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Vodafone India - Mental harassment during postpaid to prepaid conversion

Complain ID : CCN028512   31  

Vodafone Complaint Complaint Date: September 4, 2017
Modified date: September 5, 2017
  • State :  West Bengal
  • City :  Kolkata
  • Address: 4f, Joydeep Apartment, Kestopur Mission Bazar , Kolkata - 700102
Mobile Number : 9038665711

This is a Vodafone Postpaid number. On Last Saturday i.e. 2-Sep-17, I went to Vodafone Store and submitted the Request to convert it into Prepaid. The SIM was issued
and they told that the number will be activated with 8 hrs. But still the Postpaid number is in service.

When I checked with customer care, they are telling that I should visit to visit store in order to know the updates. Now the problem is, I am out of station for 10 days.
So want to know, What customer will do in this case. why they are treating the customer like that.

I really got frustrated with this kind of service. How can a telecommunication company do this with their consumers?
Complaint Against / To: Vodafone India

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