late payment charges/stop of call outgoing facility

Complain ID : CCN046689   34  

Vodafone Complaint Complaint Date: July 21, 2020
we paid advance but company charged late fee of rs531/-.further our bank debited rs 706/ on 29/06/2020 for JUNE BILL which CO not showing credited & stoped outgoing call facility from 20/07
Complaint Against / To: VODAFONE IDEA LTD KOLKATA

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.