Ladies gown, I ordered a gown on triviyaa but now I want to cancel it - Tribunals.com

Complain ID : CCN032168   26  

Upbhokta Forum Complaint Complaint Date: June 7, 2018
Modified date: July 5, 2018
Sir or madam , I ordered a gown on triviyaa but now I want to cancel it. But in this company's forum has no cancellation option.my order Id is #220578.please help me Sir or Madam .
Complaint Against / To: Tribunals.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.