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Oyo rooms Cheated us and harrassed us, they were totally careless and lousy behavior nobody responde

Complain ID : CCN032246   51  

Travel Complaint Complaint Date: June 13, 2018
Modified date: July 4, 2018
I booked a package to Thailand from Oyo. But they were totally careless and lousy behavior nobody responded to calls or mails and made all kinds of silly mistakes in the mail and nobody would correct it instead they convince me that it's correct like flight at 9 and pick up from hotel by 8 is correct these kind of mistake made but no response to my call mail to correct it. gave me contact of visa agent asking to send documents as visa was included in package they said just send documents we will take care of the rest . Till last minute when my visa didn't arrive they said chill we are here and when visa got delayed they refused any responsibility of it and reduced my day in Phuket and had many many more problems there but they refused any compensation they cheated us and played with our trust
Complaint Against / To: Oyo rooms

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.