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Complaint agaist Travel Agency, Travel Triangle, and My Travel Jockey

Complain ID : CCN026027   88   Complaint's Reply

Travel Complaint Complaint Date: February 7, 2017
Modified date: February 7, 2017
  • State :  Gujarat
  • City :  Surat
  • Address: SAR Corporate Centre, Ring Road, Surat Mob.9924615469
Complaint agaist Travel Agency, Travel Triangle, and My Travel Jockey

Goppalan Santhanam
Feb 2 (5 days ago)

to mail
Dear Sir,

I am a Senior citizen aged 67 yrs and retired from service. Travel Triangle based in Noida Delhi is an Agent and they refer their sub Agents for the tour. They act as only the Refree job and mention they guarantee the money. I booked for Gujarat tour and travel Triangle referred My Travel Jockey, SAR Corporate centre, Ring Road, Surat Mobile No, 9924615469, E mail anu@mytraveljockey.com and I paid Rs. 34 500/- for myself and for my wife. We have to start the tour on 15-12-2016 and the tour Id. 858391. But on the appointed date I was not able to reach the Airport due to Heavy Storm at Chennai ( My Place) and the city faced Heavy Damage and No Power, No Transport, and No Communication for one week. Normal life was completly paralaysed and the Roads are blocked by Fallen Trees and Buildings. I booked with the Indigo flight and they have refunded full amount to me. The Tour cost does not include flight cost which I had to bear seperately. It is a State Calamity which was widely appeared on the media. When I ask for Refund of 34 500/- they refused and refunded only 1200/- Please kindly help me to recover the amount as the reasons are genuine.

Santhanagopalan, Manager (Rtd) State Bank Of India, Chennai - 9790827396
Complaint Against / To: Travel Triangle and My Travel Jockey

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