Complaint One Cruise International No Service No Refund

Complain ID : CCN031709   39   Complaint's Reply

Travel Complaint Complaint Date: May 7, 2018
Modified date: May 15, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 203, Krishnakunj Chs,ghansoli,NaviMumbai-400709
we take plan of rupees 67000/- for three years , i paid 50% amt in advance by credit card , In this they give me lots of offer i.e. 3 year gym fees for couple, 21 day international accomdation, 6 banquet halls, summer camp, total 9 event passes & so many things.
after membership i approach for gym registration after 100 of calls they revert & only pay Rs.12000/- to gym registration.
For Banquet halls when we enquire we get information from hotel on booking of buffet lunch more than 25 person they it self arrange banquet hall free. so what is one cruise offer we dont understand.
We claim for event passes like IPL they said they have no passes right now.
It means things which we want they dont have.
after thousand of calls they reply for one call and having there own family function they are busy we have to wait for them when they are avaialable.

They have zero value of customer.
At the time of agreement also they set one table at there office and in loud music they explain entire policy and offers 7 force us to decision have to take on table only.

They are totaly fraud and make people full.

As per agreement they sd if we want cancel of membership we have to bear 60% loss and only 40% they will pay me back, so after this worst service I approach for cancellation of Membership here also they have ther e own policy they said I have to full amt i.e. more 33500/- then they back my 40% amt in that also they deduct 12000/- which they paid for gym registration of 1 year only.

so on which basis i paid them & why I need only my 40% from my amount whioch i paid to one cruise international.
Complaint Against / To: One Cruise International

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    Neelam

    One Cruise International Fraud company by Neelam:

    (5 of 5)

    One cruise International company really make people full.
    I don't want that anybody can loose there valuable time and money with this fraud person.Kindly take very strict action against this company.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.