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Bus conductor misbehavior

Complain ID : CCN057408   159   Complaint's Reply

Travel Complaint Complaint Date: April 22, 2022
This is a complaint about BR01PL9678 ac bus of route 111A patna. The bus conductor took extra charge from passengers and refused to give tickets .
Date-22/04/2022
Time- 13:20

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    I am a hm in Dulhinbazar school since last 2 years.at starting I use ladies pink bus for travelling but because of long distance from dulhinbazar road,i finally book an auto for regular.but it is upto khagaul lak...from there i generally used public transportation for direct reach at saguna more .. but now these days there is a conductor in ladies e bus name sangita, yesterday when I take this bus from khagaul lak, general fare from there to saguna more is 10/ but instead of that I gave 15/ but that conductor speak so rudely and ask for 20/ ...I said that this is genuine fare but she arrogantly said that never again use this bus in future. I gave her 20/ and ask for ticket ...firsl she refuses but when I ask again and again she gave me ticket for bikram ti danapur railway station ie, 44/....I said why you give me this ticket then she said that I give you tickets of more....I talk to other passengers of that bus,,,they said that she always behave like this and she give ticket to only few selective passengers......I want to say that plz take necessary actions regarding this because we ladies use this bus for our comfort and security but because of such behaviour we got much insult ....plz help us and plz print fare details inside bus that nobody should misbehave us....thank you

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