Booking Complaint against makemytrip.com for refund of cancelled flight

Complain ID : CCN037061   35  

Travel Complaint Complaint Date: January 29, 2019
Modified date: January 31, 2019
Booking ID NL2106271524526, holiday package and return fight Indigo 6E2694 dt 05/01/19 got cancelled and upon calling airline ,they refunded the amount 16572/- in 3 days to booking travel site ie makemytrip.However makemytrip is fooling me and not refunding the amount despite calling several times.They just asking me to wait and wait and upon calling one person connects to other and again explaining everything for long they say we will connect to other concern dept and wasting my time.Today also had word with a person after waiting for 30 minutes and he says now wait for 7 more days...
Complaint Against / To: makemytrip.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.