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Didn't refund the amount, Cash got dedcuted but booking was in progress so I booked another ticket.

Complain ID : CCN034627   25  

Ticket Booking Complaint Complaint Date: October 4, 2018
Modified date: October 24, 2018
On 23rd September2018 I booked train ticket from Delhi to Udaipur.Cash got dedcuted but booking was in progress so I booked another ticket.Now I want refund.Here are the details related to bookings and cash deduction:-
Hi, your payment for the Booking ID: TRNAF52DDVFJ0G has started. Don't worry your payment would be safe with us and in case of an issues,we would update you on your payment status within next 10 mins.
We have also launched our fully powered chat service to resolve any queries related to this booking. Please click here https://go.ibi.bo/hfMeNyAprQ to chat with us.
Rs 1525.00 debited from a/c **7518 on 23-09-18 to VPA goibibo1@icici(UPI Ref No 826613681180). Not you? Call on 18002586161 to report.
Complaint Against / To: Goibibo

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