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Amount deducted from my account but booking not showing

Complain ID : CCN049098   32  

Ticket Booking Complaint Complaint Date: October 30, 2020
  • State :  Uttar Pradesh
  • City :  Budaun
  • Address: Akash C/o RAJESH SAHU Gausala Road, Gausala Road Near Sbi Main Branch
Dear sir
We have booked a ticket on 28oct 2020 from Bareilly to Chandigarh via ixigo app. I have made payment through sbi net banking payment got successful but ticket not revived. No were in the app or email it is showing booking unsuccessful no details yet. Just blindly amount gone.
Worst experience as i tried for the first time, there is no mode of customer service in app or website just faking it with q&a.
I hope my refund gets quickly as soon as possible
Complaint Against / To: Ixigo

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