Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Substandard faulty Thomson TV delivered and Thomson customer care is no bother about the issue.

Complain ID : CCN061480   51  

Television TV Complaint Complaint Date: March 6, 2023
Few months back only Bought 9A series Thomson TV which is not functioning well since it was delivered and since last 2 weeks not getting switched on only. It's in warranty. Several time wrote emails and calls to Thomson customer care but no one is listening my issue. Somehow last week they sent technician and technician confirmed it's a motherboard issue and it has to be replaced. After that I made so many calls but noone is bothering about my complaint. Now really feeling helpless and cheated. Kindly help me in resolving my issue.
Complaint Against / To: Thomson India

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.