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Realme Smart TV gets faulty from last month but still issue not resolved

Complain ID : CCN049555   74  

Television TV Complaint Complaint Date: November 20, 2020
Respected sir/madam,

i purchased realme smart tv from flipkart 4 months ago. but in last month TV get restarts automatically. So, i raised a complaint in Realme on dated 24th Oct 2020. but till date issue is not resolved by Realme/service center. i take followed up approx. 30-35 times but they didnt give a final solution.

I had read their specifications before buying TV, Realme/Flipkart clearly states that they will provides support within 48 hours. But 10 days after the complaint, the technician had visited.

Details given as below:

Invoice Number # FAB3X72100028634
Order ID: OD118914431868349000
Order Date: 16-06-2020
Appointment No.IN-SA2010240359
Product-Realme 80cm 32 inch HD
Ready LED Smart Android
TV
Warranty: 1 Year Domestic Warranty, 2 Years on
Panel
1. [IMEI/Serial No: 694139901317 ]

i am requesting to you, please help or suggest me into this.
Complaint Against / To: Realme India

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