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Poor response, Inserted smart card is not valid OR is inserted in the wrong direction

Complain ID : CCN027921   94   Complaint's Reply

Television TV Complaint Complaint Date: July 15, 2017
Modified date: July 16, 2017
Respected Sir/Mam,

Recently we had an error on the screen "Inserted smart card is not valid OR is inserted in the wrong direction (2)

It has been a week reporting to the videocon technicians, but nobody turn back to fix our product error. Please fix this asap.


customer id - 110281814
Complaint Against / To: Videocon D2h error

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    Respected Sir/Mam,

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    customer id - 172464903

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.