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Non-repairing of tv Sony service centre- Happy care services, Nayapalli, Bhubaneswar

Complain ID : CCN031284   70  

Television TV Complaint Complaint Date: March 29, 2018
Modified date: April 13, 2018
  • State :  Orissa
  • City :  Bhubaneswar
  • Address: 58 Som Vihar, Saleswar, Balianta, BBSR
I had purchased a sony Bravia tv having model no. KDL-32W650A and serial no.4304967. The tv was purchased in july 2013. Just two weeks before the front display Pannell is partly damaged. I lodged complaint with the service centre. Their service engineer visited and i was telephonically intimated by their office that i need to make payment of rs.13870/- for grtting the new display board. But now they the same is not available and i need to pay some more money to get a new tv in exchange of the old tv. In this way i have been harassed by the company. So far i made several enquiries over phone and email but they have not attended to the problem. Their response is also not cordial and very harsh. Please help me to get my tv repaired. I will pay the necessary charge.
Complaint Against / To: Sony service centre- Happy care services, Nayapalli, Bhubaneswar

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