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No response over complaint for my TV [Under warranty], but not working

Complain ID : CCN033478   28  

Television TV Complaint Complaint Date: August 22, 2018
Modified date: September 18, 2018
  • State :  Haryana
  • City :  Gurgaon
  • Address: C32, 2nd Floor , Ardee City, Sectory 52
I raised a complain on 9th August,2018 regarding my Mitashi smart TV , which is under warranty .
The Customer care response: They have forwarded the request to the service center..
Service Center: They do not pick the call generally. If picked, they make false promise each day that technician will visit tomorrow.

12 days have passed , and I have not received any response , that can bring positive feeling in me for Mitashi.
I call to the customer care each day to get the update, but they have no clue.
The Service center guys just put the phone on hold and then hang up.
Complaint Against / To: Mitashi

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