Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Tikona wireless Connection didn't work after multiple complaints also Harassment

Complain ID : CCN030028   55   Complaint's Reply

Telecom Services Complaint Date: December 29, 2017
Modified date: January 3, 2018
Hi Team,
I had initiated a new installation request for Tikona wireless connection in Jun 2015. I had paid Rs 2380, but the connection only worked for about a week. I made multiple complaints to Tikona both over email and phone. hey had neither corrected the problem, nor returned the money. Lately they have started asking for additional money and are getting into Harassment mode. I have multiple emails whereby I had requested them to disconnect and finally they took away device as well.
My Tikona Service ID No 1113665723 & Billing Account Number 125303924.
I had also submitted the router device way back on Jan 2nd 2016. I had also sent the details to j.nair@tikona.in in June/July 2015 multiple times with request around this connection.
Complaint Against / To: Tikona

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    tikona

    TIKONA WIRELESS CONNECTION DIDN'T WORK AFTER MULTIPLE COMPLAINTS ALSO HARASSMENT by tikona:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona,

    We have checked and found your account has been terminated as per you request.

    As Full & Final Settlement has been concluded no dues are pending for your account.

    For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.