Fraud
Complain ID : CCN051874 33
Taxi Complaint
Complaint Date: April 11, 2021
- State : Maharashtra
- City : Mumbai
- Address: Juhu
Dear Sir / Madam,
I am writing to you to raise an issue about: Cab
The issue that I have experienced was: We took an outstation trip. A one way from Karjat to Juhu, Mumbai.
As you can see, the fare displayed was Rs. 1376.
However, I was billed for Rs. 1673.
On raising the complaint, and specifying that this was a direct one way trip and absolutely nothing changed along the trip, their explanation is that it was a longer trip than they estimated!
There was no traffic along the way, and it was a usual trip. Even besides that, if we one fare has been displayed, how can you charge something else?
They offered a Rs. 125 coupon on my next trip. But why? You have charged me Rs. 297 extra for no mistake of mine, and thats exactly what should be refunded.
It occurred on: 16/01/2021
They need to refund the additional Rs. 297
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
I am writing to you to raise an issue about: Cab
The issue that I have experienced was: We took an outstation trip. A one way from Karjat to Juhu, Mumbai.
As you can see, the fare displayed was Rs. 1376.
However, I was billed for Rs. 1673.
On raising the complaint, and specifying that this was a direct one way trip and absolutely nothing changed along the trip, their explanation is that it was a longer trip than they estimated!
There was no traffic along the way, and it was a usual trip. Even besides that, if we one fare has been displayed, how can you charge something else?
They offered a Rs. 125 coupon on my next trip. But why? You have charged me Rs. 297 extra for no mistake of mine, and thats exactly what should be refunded.
It occurred on: 16/01/2021
They need to refund the additional Rs. 297
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
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