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charged the money but app still showing pending dues

Complain ID : CCN055302   49  

Taxi Complaint Complaint Date: October 13, 2021
i paid the driver my bill dues yet the ola app is showing that i have the bill pending. now to book another ride i must pay the dues which would mean paying the same bill twice.
Complaint Against / To: OLA Cabs

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.