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Money deducted from account but not credited in e wallet

Complain ID : CCN025029   34  

Tata Docomo Complaint Complaint Date: December 20, 2016
An amount of rs 3250 and rs 5000 debited from bank account on 3dec16 and 12dec16 respectively but not credited in e wallet of future pay.Both the transaction was done by big bazar sales team ay srigabganagar and bill too was generated.No help from customer care and csd staff inspite of repeated complaints.Repeatedly visiting store and calling customer care from last 3 weeks is causing financial loss and mental harassment.
Complaint Against / To: Futurepay /bigbazar

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